Leveraging Video Intelligence to Drive Operational and Security Efficiency with IntelliVision
A large retail chain with over 300 store locations was struggling to extract actionable insights from its growing volume of surveillance footage. The security and operations teams spent countless hours manually reviewing video, yet critical insights often went unnoticed.
The company needed a smart, scalable video analytics solution to improve security, optimize in-store operations, and better understand customer behavior.
Key Performance Improvements
With IntelliVision implementation, the retail chain achieved significant improvements across security and operational metrics:
VIDEO REVIEW TIME
-80%
Reduction in manual video review time
INCIDENT DETECTION
+65%
Improvement in security incident detection speed
LAYOUT OPTIMIZATION
3 Months to 4 Weeks
Faster in-store layout optimization cycles
HEATMAP COVERAGE
100%
Customer pathway heatmap coverage (from 0%)
MISSED ANOMALIES
90% Reduction
Missed anomalies in surveillance reduced
Implementation Timeline
Site Assessment
Evaluated camera infrastructure and defined key surveillance zones
Platform Integration
Connected IntelliVision to live camera feeds across 50 pilot locations
Model Training
Trained recognition models for people, objects, loitering, and queue behavior
Dashboard Deployment
Set up role-based dashboards for security, ops, and store managers
Expansion & Fine-Tuning
Rolled out to remaining stores; refined anomaly thresholds and summary views
Challenges
Labor-Intensive Monitoring
Security staff manually reviewed hours of footage with limited results.
Missed Incidents
Critical events often went unnoticed or were discovered too late.
No Behavioral Insights
The company lacked visibility into customer navigation or congestion points.
Inefficient Layout Decisions
Store layouts were updated infrequently and based on anecdotal feedback.
Unutilized Data
Terabytes of video data were stored without yielding business intelligence.
Solution
IntelliVision enabled the retail chain to unlock the full potential of its video infrastructure:
Real-Time Monitoring
Live object and activity detection enabled rapid incident response and prevention.
Advanced Recognition Models
Differentiated between employees, customers, and suspicious behaviors with high precision.
Anomaly Detection Engine
Automatically flagged loitering, overcrowding, and unattended items based on learned norms.
Visual Behavior Mapping
Created customer journey heatmaps and dwell-time analysis to guide store layout changes.
Smart Summarization
Condensed entire days of footage into short, action-packed highlight reels for easy review.
Ready to Unlock the Power of Video Intelligence?
Discover how IntelliVision can transform your security operations and business intelligence through advanced video analytics and real-time monitoring.